Free, trusted tax help for our community

Rio Bank Vita — IRS VITA free tax preparation in McAllen

Our family foundation provides free, confidential tax preparation and support—so you can file with confidence and keep more of what you earn.

Volunteer tax preparer meeting with a community member in an office
Why choose Rio Bank Vita

Caring, accurate, and confidential support

We’re a community-rooted VITA site serving the Rio Grande Valley—focused on respectful service and clear guidance every step of the way.

Free for eligible filers

VITA services are provided at no cost for qualifying individuals and families.


Trained volunteers

Your return is prepared by trained volunteers following IRS VITA quality standards.


Confidential & secure

We handle your information with care and keep your documents private.


Local, by appointment

Convenient McAllen location with appointments available Tue, Thu, and Sat.

Grant & Partnership Information

Alonzo Community Service Foundation is an IRS-recognized 501(c)(3) established in 2025. We provide free tax preparation through the IRS Volunteer Income Tax Assistance (VITA) program, serving Hidalgo County with a primary service area in McAllen, Texas. We plan to apply for the IRS VITA/TCE Grant (Publication 6086) when the Notice of Funding Opportunity (NOFO) opens for the current year.

  • Service area: Rio Grande Valley of Texas (Hidalgo County), including McAllen, TX 78501
  • Program: IRS VITA (Volunteer Income Tax Assistance)
  • Appointment-only hours: Tue 10am–4pm, Thu 10am–6pm, Sat 10am–1pm
  • Primary location: 1655 N 23rd St., McAllen, TX 78501
  • Contact: 956-314-0146 • freetaxprep@thinkalonzo.com
  • Partnership: We partner with Rio Bank to provide a convenient, professional appointment location.

Documentation

We maintain a SAM.gov account and can provide documentation upon request.

What we help with

Free tax prep plus year-round support

From filing your return to organizing prior-year documents, we’re here to help you move forward with confidence.

Free Tax Preparation (IRS VITA)

Free, confidential tax preparation for eligible individuals and families through the IRS Volunteer Income Tax Assistance (VITA) program.


IRS.gov Account Setup Help

Guidance to create and access your IRS.gov online account to view records and manage your tax information.


Financial Stability Education

Practical resources on budgeting, planning, and building healthy financial habits.


Prior-Year Tax Returns Support

Help organizing what you need for prior-year returns and understanding next steps for eligible filers.

Neighbors we’ve helped

Every situation is different, but our goal is always the same: respectful service and a return you can trust.

★★★★★

“They explained everything clearly and helped me feel at ease. I left knowing my return was done right.”

Staff member greeting clients at a community office

Local filer

McAllen, TX

★★★★★

“The appointment was quick, professional, and confidential. I’m grateful for the support.”

Family reviewing documents together at a table

Community member

Hidalgo County

★★★★★

“I didn’t know where to start with prior-year paperwork. They helped me get organized and understand what I needed.”

Volunteer helping a client with financial paperwork

Returning client

Rio Grande Valley

VITA tax prep FAQs

Have questions before you book? Here are a few common ones.

Who is eligible for free VITA tax preparation?

Eligibility is based on IRS VITA guidelines and your tax situation. If you’re not sure, contact us and we’ll help you confirm.

What should I bring to my appointment?

A photo ID, Social Security cards/ITIN letters for everyone on the return, income documents (W-2/1099), and any tax letters you received.

Do you accept walk-ins?

We’re by appointment only to protect your privacy and reduce wait times.

What are your hours?

By appointment only: Tue 10am–4pm, Thu 10am–6pm, Sat 10am–1pm.

Where are you located?

1655 N 23rd St., McAllen, TX 78501.

How do I get started?

Visit VITA Tax Prep to learn more, or contact us to request an appointment.

Rio Bank Vita

A community VITA site offering free, confidential tax preparation and support in McAllen, TX—helping eligible neighbors file accurately and with confidence.

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