Free IRS VITA tax help in McAllen
Get the help you need—at no cost
Rio Bank Vita provides free, confidential tax preparation for eligible neighbors. We’ll help you understand what to bring, what to expect, and how to get scheduled.
How it works
Three simple steps to get tax help
We’re here to make filing easier. Use this page to prepare, then reach out to schedule your appointment.
1) Check eligibility
VITA is designed for individuals and families who qualify for free filing support. If you’re not sure, contact us—we’ll help you confirm.
2) Request an appointment (basic info only)
Start by requesting an appointment so we can confirm eligibility and understand your situation. Please share basic information only (name, contact info, and general tax situation). Do not email or upload tax documents at this step.
3) Receive a secure Encyro invitation for documents
After eligibility screening and appointment confirmation, we’ll send you a secure Encyro invitation so you can share your tax documents safely. For your privacy, please do not email tax documents.
4) Appointment
Meet with an IRS-trained volunteer at our Rio Bank location. We’ll review your information, prepare your return with care and confidentiality, and answer your questions.
Need extra support?
We can also help with prior-year returns and guidance for setting up your IRS.gov account when appropriate.
Common questions
If you don’t see your question here, contact us and we’ll help.
Is VITA really free?
Yes. Our IRS VITA services are provided at no cost for eligible filers.
Do I need an appointment?
Yes—our site is by appointment only. Please reach out to schedule.
What should I bring?
Bring photo ID, Social Security/ITIN documents for everyone on the return, income forms (W-2/1099), and any IRS letters you received.
Will my information be kept confidential?
Yes. We take privacy seriously and follow IRS VITA quality and confidentiality guidelines.
What are your hours?
By appointment only: Tue 10am–4pm, Thu 10am–6pm, Sat 10am–1pm.
Where are you located?
1655 N 23rd St., McAllen, TX 78501 (Rio Grande Valley / Hidalgo County).
Ready to get started?
Request your free tax appointment
Call 956-314-0146 or email freetaxprep@thinkalonzo.com. We’ll help you schedule and share what to bring.