Contact Rio Bank Vita
We’re here to help you access free, confidential IRS VITA tax preparation. Reach out to request an appointment or ask a question.
Phone
Call 956-314-0146.
Email freetaxprep@thinkalonzo.com.
Please do not email or text tax documents. After we confirm your appointment, we’ll send you a secure Encyro invitation link to exchange documents safely.
Address
1655 N 23rd St., McAllen, TX 78501
Hours
By appointment only: Tue 10am–4pm, Thu 10am–6pm, Sat 10am–1pm
What to include in your message
Your name, best callback number, preferred day/time, and whether you’re filing for yourself or your household.
If you’re using an intake form, please share basic information only (no SSNs, no full dates of birth, no bank account numbers, and no document uploads). We’ll provide a secure Encyro link after your appointment is confirmed.
Need tax help now?
Start with our VITA info and next steps on the VITA Tax Prep page.
Ready to get free tax help?
Call us to request an appointment for IRS VITA tax preparation in McAllen. If we miss you, leave a message and we’ll return your call as soon as we can.
For your security: please don’t email/text tax documents. After your appointment is confirmed, we’ll send a secure Encyro invitation link for document exchange.