About Rio Bank Vita
Free, trusted tax help—rooted in the Rio Grande Valley
Rio Bank Vita is a community VITA site offering free, confidential tax preparation and support in McAllen, TX. We help eligible neighbors file accurately, understand their return, and move forward with confidence.
Our Mission & Programs
Free, trusted tax help through IRS VITA—rooted in community partnership
Rio Bank VITA is a program of the Alonzo Community Service Foundation, an IRS-recognized 501(c)(3) nonprofit established in 2025. We provide free, confidential tax preparation and related support through the IRS Volunteer Income Tax Assistance (VITA) program, working alongside community partners to help eligible neighbors file accurately and access the credits they’ve earned.
How funds help: Contributions help strengthen capacity—supporting volunteer training, technology and security tools, outreach and education, and the resources needed to serve more people efficiently.
Who We Serve
We serve the Rio Grande Valley of Texas (Hidalgo County), including McAllen (78501), with respectful, judgment-free support for individuals and families who qualify for free tax preparation through IRS VITA.
Appointments are available by appointment only: Tue 10am–4pm, Thu 10am–6pm, Sat 10am–1pm. If you’re not sure whether you’re eligible, we’ll help you figure it out and explain what to bring.
How we work
Confidential, accurate, and caring—every step of the way
Our volunteers are trained to prepare returns through the IRS VITA program and to treat every person with dignity and respect.
We’ll walk you through the process, help you organize what you need, and answer questions in plain language—so you understand what’s being filed and why. We can also provide guidance for setting up an IRS.gov account and support for eligible prior-year returns.
“We believe everyone deserves access to safe, reliable tax help—without the stress or the cost.”
Rio Bank Vita Team
Your information is handled with care, and our goal is simple: help you file accurately and feel confident about your next steps.
Meet the Founders
Established in 2025, Alonzo Community Service Foundation is an IRS-recognized 501(c)(3) nonprofit serving our community through free, confidential tax help and education.
Our mission is to provide help to all people using the gifts, talents and experiences we have been blessed with. Along with our 3 adult children, friends, family and community partners, we serve to educate, bring joy and provide a helping hand.
Delia (DeeDee) Alonzo
President, Alonzo Community Service Foundation
Delia (DeeDee) is a full-time realtor, Notary Public, and paid tax preparer. She leads the foundation’s work to expand access to trustworthy, no-cost tax help and practical support for neighbors across the Rio Grande Valley.
David Alonzo
Branch Manager & Co-founder
David is a branch manager and co-founder of the foundation. He helps guide operations and partnerships so families can get accurate, confidential tax support and connect to resources that strengthen long-term financial stability.
What neighbors say
A few words we often hear from the people we serve.
★★★★★
“They explained everything clearly and helped me claim credits I didn’t know about.”
Local VITA client
McAllen, TX
★★★★★
“The appointment was professional and respectful. I felt comfortable the whole time.”
Community member
Hidalgo County
★★★★★
“Fast, friendly, and free—exactly what our family needed.”
Returning client
Rio Grande Valley
Ready to get started?
Get free VITA tax preparation in McAllen
Call 956-314-0146 or email freetaxprep@thinkalonzo.com to ask a question or request an appointment.
Meet the founders
Rio Bank VITA is a program of the Alonzo Community Service Foundation, established in 2025 to serve our neighbors across the Rio Grande Valley with free, confidential tax help through the IRS Volunteer Income Tax Assistance (VITA) program.
Delia (DeeDee) Alonzo is a full-time realtor, Notary Public, and paid tax preparer. She serves as President and is passionate about helping neighbors feel prepared, understood, and supported from start to finish.
David Alonzo is a branch manager and co-founder of the foundation. He believes financial confidence starts with clear information and trusted support, and he’s proud to help strengthen our community by making sure eligible families can access the credits and refunds they’ve earned.
Our mission: To provide help to all people using the gifts, talents and experiences we have been blessed with. Along with our 3 adult children, friends, family and community partners, we serve to educate, bring joy and provide a helping hand.
Community outreach: We also provide free Santa Claus visits as part of our community outreach. David also offers paid Santa services at MyJollySanta.net.
Credibility: The Alonzo Community Service Foundation is an IRS-recognized 501(c)(3) nonprofit organization.
2025
Foundation established
IRS VITA
Free tax preparation
501(c)(3)
Nonprofit status
